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DOCUMENT:Q102544 14-JAN-1994 [W_NT]
TITLE :README.TXT: U.S. Service Pack for Windows NT
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:
----------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT operating system version 3.1
- Microsoft Windows NT Advanced Server version 3.1
----------------------------------------------------------------------
This article contains the complete text of the README.TXT file included
with U.S. Service Pack 2 for Windows NT and Windows NT Advanced Server
version 3.1. For information on obtaining U.S. Service Pack 2, query on the
following word (without the spaces) in the Microsoft Knowledge Base:
S E R V P A C K
---------------------------------------------------------------------------
Microsoft Windows NT and Windows NT Advanced Server 3.1 U.S. Service Pack 2
---------------------------------------------------------------------------
Contents
--------
1.0 Introduction
2.0 Installation Instructions for the Windows NT U.S. Service Pack
2.1 User Notes
2.2 List of Bugs Fixed in Windows NT U.S. Service Pack 2
2.3 Descriptions of Bugs Fixed in Windows NT U.S. Service Pack 2
1.0 Introduction
-----------------
This release of Microsoft Windows NT 3.1 U.S. Service Pack 2 contains all
the components that have been fixed since the retail release of Windows NT
3.1 and Windows NT Advanced Server 3.1. The Service Pack is easy to apply
from within Windows NT and changes only those files that were originally
set up on the Windows NT or Windows NT Advanced Server system. Service
Pack releases are cumulative: they contain all previous fixes, as well as
any new fixes made to the system.
2.0 Installation Instructions for the Windows NT U.S. Service Pack
-------------------------------------------------------------------
Installing the Service Pack from a floppy disk:
1. Insert Service Pack Disk 1 into the floppy drive.
2. At the Windows NT Command Prompt, change to that floppy drive (that is,
A: or B:) and type UPDATE.
3. Follow the instructions given on the screen.
Installing the Service Pack from a CD-ROM:
1. Insert the Service Pack CD-ROM disk into the CD-ROM drive.
2. At the Windows NT Command Prompt, change to that CD-ROM drive, then
change to the i386, MIPS, or ALPHA directory (depending upon whether
you have an Intel, MIPS, or ALPHA AXP CPU), and type UPDATE.
3. Follow the instructions given on the screen.
Installing the Service Pack from a network drive:
1. At the Windows NT Command Prompt, type the command to connect to the
network drive on which the Service Pack files reside.
2. Change to that network drive and type UPDATE.
3. Follow the instructions given on the screen.
2.1 User Notes
---------------
Configuring the NWLink Transport
When configuring the NWLink transport using the Network option in Control
Panel, you must enter the Network Number as a hexadecimal value rather
than as a decimal value as stated in the Help file.
Converting Macintosh Filenames to Win32 Filenames
In general, the Windows NT (Win32) interface can view and use
filenames created by a Macintosh client. There are two
exceptions, where the filename is an illegal Win32 filename:
The Macintosh client creates a filename that ends with a period.
The Macintosh client creates a filename that ends with a blank
space.
In both of these cases, the Windows NT interface displays the filename
with a thick vertical bar (|) or question mark (?) character replacing
the final period or space. Only the last character is replaced.
For example:
Macintosh filename Windows NT displays the filename as . . .
------------------ -----------------------------------------
An important file. An important file|
Very important file ... Very important file ..|
One space at the end One space at the end|
Two spaces at the end Two spaces at the end |
You can view and use the converted filenames in the Windows NT interface.
You cannot view and use them from the Command Prompt (CMD.EXE). A Win16
application that converts long filenames to the 8.3 format can convert
these filenames to the 8.3 format.
For Macintosh filenames that already exist on the Services for Macintosh
server, before this updated functionality, the server will rename such
files the first time they are accessed.
The final character is mapped to an unused UNICODE character (0xF000+xx).
Windows NT does this same mapping for characters that are illegal in the
NTFS file system.
Updating Printer Drivers Installed for Different CPU Architectures
The Service Pack only updates printer drivers for the CPU architecture of
the machine you install it on. For example: If you update an Intel CPU
print server that you have MIPS computers printing to, the server also
needs to have the MIPS version of the printer driver installed. In this
case, the Service Pack only updates the Intel printer driver on the print
server. You need to install the appropriate updated printer driver(s) for
other architectures (MIPS, Alpha) by hand.
The following procedure describes how to install the Postscript printer
driver by hand.
1. Rename PSCRIPT.DLL and PSCRPTUI.DLL in the directory below to
PSCRIPT.OLD and PSCRPTUI.OLD
system32\spool\drivers\<platform>
where <platform> is w32mips, w32alpha, or w32x86.
2. For MIPS or ALPHA drivers, copy the PSCRIPT.DLL and PSCRPTUI.DLL files
from the MIPS or ALPHA subdirectories on the CD to the subdirectory
in Step 1 above. For Intel-based drivers, type
expand -r PSCRIPT.DL_ <subdirectory from step 1>
expand -r PSCRPTUI.DL_ <subdirectory from step 1>
from the i386 subdirectory on the CD where <subdirectory> is the
subdirectory from Step 1.
Emergency Repair Disk
If it is necessary to use the Windows NT Emergency Repair Disk to repair
your Windows NT system at some time after you apply the Service Pack, you
will need to re-apply the Service Pack after the repair is completed. This
is because the Emergency Repair Disk repairs your system by restoring your
original Windows NT setup. After the repair has completed, simply follow
the above Installation Instructions to re-apply the Service Pack.
Adding New Components to the System
If new software or hardware components are changed or added to your system
after you have applied the Service Pack, it will be necessary to re-apply
the Service Pack. This is because the files taken from the original
Windows NT disk set may not be equivalent to the files on the Service Pack
disk set. It is not possible to install new components directly from the
Service Pack disk set (such as a new keyboard or printer driver). New
components must be installed from the original Windows NT disk set.
Command Reference Colors
Some commands in the Command Reference (NTCMDS.HLP) list of commands are
not visible if your system colors are set to Window Text = white and Window
Background = black. Change your Windows Background to a lighter color to
see all the commands in the list.
2.2 List of Bugs Fixed in Windows NT U.S. Service Pack 2
---------------------------------------------------------
- Specified Home Directory May Default to USERS\DEFAULT
- Error Moving File If File Already Exists on Destination Drive
- Paused Printers Can Cause Print Manager Application Error
- Err Msg: An Application Error Has Occurred... in SPOOLSS.EXE
- Windows NT SCSI Drivers Don't Recognize Device Types Above 7Fh
- Publisher 2.0 May Cause an Exception in the Win16 Subsystem
- ALT+Double-Click Allows (Restricted) Program Item Creation
- Windows NT Advanced Server Hangs with Services for Macintosh
- SFM: MacFile Menu Not Displayed if Windows NT AS Drive Letter Changes
- Windows NT Terminal May Disable a COM Port for all VDMs
- Premature UPS Service Termination, Server Service Paused
- RAS Password Authentication Failed
- Files with Umlauts Cannot be Seen on Shared NTFS Partition
- Err Msg: An Application Error Has Occurred...(LMSRVCS.EXE)
- Err Msg: MSPUB Caused an Exception in the Win16 Subsystem
- File Manager Send Mail May Fail with Check Spelling Enabled
- Large File Copies May Fail After 4 Gigabytes in Windows NT
- Windows NT Terminal and Telnet May Cause an Access Violation
- SFM: Macintosh Locked Folders Are Not Completely Secure
- COMPAQ ProSignia Hangs While Scanning For NCR
- Windows NT 3.1 to HP LM/X 1.4 Long Filename Problems
- Serial Printers May Print Garbage During Windows NT Startup
- SFM: Print Spooler Does Not Work in Embedded Print Jobs
- Sequent Server Hangs After Heavy Use
- Pressing CTRL+C in PortUAS Causes Password Problems
- Hangs and Network Problems with NE3200 Adapters (RISC Only)
- Cannot Log On to Domain, Lowercase Extended Characters
- Cannot Use Proteon Network Adapter, Initialization Failure
- FORMAT Err Msg: Error Writing Partition Table
- NTLDR Err Msg: IoAllocateAdapterChannel: ...Adapter in Use
- Print Monitor Cannot Handle More Than 255 Zones
- Control Panel, Drivers: Cannot Browse Compressed Files
- WINMSD: Viewing File Details Generates Access Violation
- Backup Err Msg: Fatal Error on Drive 1
- Access Violation: Performance Monitor Playing Back Log Data
- Font and Printing Problems with JP350.DLL and HPDSKJET.DLL
- Cannot Connect if Share Name is Longer than 17 Characters
- System Hot-keys Incorrectly Received by Application
- Memory Manager Doesn't Reset Event when Paging in Executable
- Changing NonPagedPool Value Causes Boot Problems
- TCP/IP Data Corruption Problem
- RAS: Bad Disconnection from Windows for Workgroups Computer
- Novell WorkPlace TCP/IP Client Stops Responding
- Backup Fails and Reports Fatal Hardware Error on Tape Device
- GDI.EXE (16-bit) Causes General Protection Fault
- Low Memory Condition Cause APIs to Return Random Values
- Odd-byte 16-bit Data Transfers Cause Time-outs and NMIs
- PROTEON.SYS Causes Fatal System Error
- Terminal: ALT Key Dysfunctional
- Paintbrush Starts in Monochrome with Color Display
- Mail: Cannot Save Attachments with Extended Characters
- Unplugging DEC EtherWorks Turbo Ethernet Hangs Computer
- Some CPU Time is Calculated as Idle Time
- File Times on LAN Manager Server Set Wrong
- RASPHONE: Login Fails on Callback After Changing Password
- Can Read Redirected, Locked File
- Memory in Page Pool Not Deallocated Correctly
- NCR Video Driver Fails on Fast Computers
- Browser Monitor Causes Bugcheck
- Redundant Line of Code Causes Access Violation in LSASS.EXE
- Problems with NCR Miniport Driver and MS-DOS Applications
- Playing CDs on the Pro AudioSpectrum 16 in Windows NT
- PortUAS: Character Mapping Problems
- GP Faults Running SQL Server 4.2
- MS-DOS Clients Report Zero Disk Space on Windows NT Server
- Sharing Violations from Windows for Workgroups Client
- FTP: Use of Wild Card Port Results in Denial of Service
- S3 Video Driver Reverses Scan Rate on Number Nine Adapter
- CD-ROM File System Generates Bugcheck Under Stress
- Schedule+: Data Alignment Problems
- PortUAS: /log:<filename> Switch Added
- Err Msg: ...OEMNADNF is Missing the Referenced File
- SERMOUSE.SYS: Serial Mouse Problems Under Windows NT
- SetCaret API May Not Work Correctly in Win32 Applications
- Registry String That Ends at Page Boundary Causes Fault
- NDIS.SYS Causes MIPS Computers to Stop Responding
- Server Stops Responding while Processing LAN Manager API
- Classifying Illegal Datagram Causes Browser Access Violation
- Digiboard DIGIFEP5 Driver Doesn't Load
- NTFS Does Not Correctly Set Archive Bit
- 256-Color Mode Does Not Work on Some Toshiba Portables
- Memory Manager Problem Causes System to Stop Responding
- NDISCloseFile() Does Not Free Image Buffer
- SFM: Deleted User Accounts Not Aged Out of Cache
- Calling a Pageable Function While Holding Spinlock
- Two Network Adapters Do Not Work for TCP/IP
- Changing Subdirectory on Macintosh Volume Causes Bugcheck
- NDIS Indications Stop Responding when No Memory is Available
- Backup Program Loops Indefinitely
- WOW Sets Sound Pointer Incorrectly
- Printing from Macintosh to Windows NT Advanced Server Causes Bugcheck
- Acer MIPS System Needs More Map Registers
- APIs Do Incorrect Comparisons
- WOW32 Access Violation
- Recursive Batch File Causes System to Stop Responding
- System Clock Appears to Lose About One Second per Hour
- SFM: Critical Error After Applying U.S. Service Pack 1
- Closing Word for Windows 6.0 Causes General Protection Fault
- Computer Hangs with Diagonal Pattern on Screen
- ATI Video Driver Problems
- NetLogon: Primary Group Not Replicated Properly
- Visual C++ 1.0: Breakpoints Not Working with DPMI Calls
- Exception Error Printing from Word 6.0 to Windows NT Server
- External Monitor on Toshiba 4400sx Monochrome Doesn't Work
- After Converting FAT to NTFS SYSTEM32 Directory Corrupted
- Deleting Connection Closes Files on Open Share
- Cannot Restart After Converting FAT Partition to NTFS
- Service Pack Update Fails with Not Enough Free Disk Space
- Event Viewer Uses Too Much Memory After Some Time
- DLC: MP Computer Blue Stop Screen After SNA Stopped
- One Processor Shows 100% Usage Constantly on NCR MP
- French MIPS: Illegal Instruction in WOWEXEC
- Unable to Run Word for Windows 6.0 on RISC-based Computers
- LAN Manager NET USE Generates MS-DOS Error 55
- Fault Tolerance Errors on Striped Set with Parity
- Portuguese Language: Accent Circumflex (^) Key Dysfunctional
- Stop Screen After You Detach Token Ring Cable
- Backup Does Not Back Up Files Ending in Spaces or Periods
- Local Path Set to UNC Path in User Manager
- Setup: Some COMPAQ Qvision Video Adapters Are Not Detected
- Screg Access Violates Intermittently When Stopping Driver
- Spaces Not Removed From Short Filenames in NTFS Shares
- File Manager Hangs Opening Many New Network Drive Windows
- Disk Administrator Only Supports 50 Hard Disk Drives
- Share Not Recreated if SYSTEM Cannot Access Share
- ACLCONV Err Msg: ...PAGEFILE.SYS is corrupt. Run CHKDSK
- Blue Stop Screen: Exception Error in NTOSKRNL.EXE
- File and Directory Display Problems in Borland Workshop
- Publisher 2.0a May GP Fault Due to Window Property Problem
- Cannot Start Application with Long Path (64+ Characters)
- ALT+F4+F6 in 16-bit MDI Applications Hangs Windows NT
- IBM Thinkpad 720C Cannot See Disk on Docking Station
- Must Restart Computer Running ACLCONV on Large Volume
- Word for Windows 6.0 Closing Header Toolbar Hangs Windows NT
- Update Incorrectly States That Setup Failed
- Problems Trying to Add Digiboard PC/16E Drivers
- Backup Hangs During Verification
- Cannot Backup Files Remotely with No File Permissions
- Print Manager: 100% CPU Usage During Printing
- Embedded Document Doesn't Load When Double-clicked
- Slow Network Performance in Mail or Access
- Windows NT DLC Protocol Doesn't Work on FDDI Network
- SFM Err Msg: ...OEMNXPSM.INF is Missing
- Macintosh Finder Sometimes Does Not Display File
- Win32 Applications Don't Support Some Macintosh Filenames
- Not All Groups Are Listed in File Manager in User Browser
- Err Msg: The Conversion Failed...Was Not Converted to NTFS
- Word 6.0 Find File Generates Application Error in NTVDM.EXE
- Event Viewer Won't Run If Application Registry Keys Removed
- Net Share Shares Redirected Drives
- Your Intel Ether Express Network Adapter Fails
- GP Fault After Choosing Copy
- Global Constructors Not Called in Alpha DLLs
2.3 Descriptions of Bugs Fixed in Windows NT U.S. Service Pack 2
-----------------------------------------------------------------
-----------------------------------------------------
Specified Home Directory May Default to USERS\DEFAULT
-----------------------------------------------------
Article ID: Q102117
On an NTFS partition, if the access permission is removed for the
Everyone group on a specific user's home directory, the home directory
will default to the USERS\DEFAULT directory, even if the specific user
has rights to the previous home directory.
-------------------------------------------------------------
Error Moving File If File Already Exists on Destination Drive
-------------------------------------------------------------
Article ID: Q102819
In Microsoft Windows NT and Windows NT Advanced Server, when you move a
file from one logical drive to another, if that file already exists on
the other drive, you will receive the following error message:
Error Moving File
STOP File Manager cannot move <DRIVE>:/<FILENAME.EXT>:The file
exists.
where <DRIVE> is the name of the drive from which you are moving the
file and <FILENAME.EXT> is the filename and filename extension of your
file.
---------------------------------------------------------
Paused Printers Can Cause Print Manager Application Error
---------------------------------------------------------
Article ID: Q103079
If you move print jobs on a paused printer, print additional jobs, and
then click below the last print job listed, the following error
message may occur
An application error has occurred
and an application error log is being generated.
PRINTMAN.exe
Exception: access violation (HEXADDRESS), Address: HEXADDRESS
where HEXADDRESS is a memory location.
------------------------------------------------------------
Err Msg: An Application Error Has Occurred... in SPOOLSS.EXE
------------------------------------------------------------
Article ID: Q103147
When you are using Microsoft Windows NT Advanced Server and trying to
configure a printer under Services for Macintosh, you may receive the
following error message:
An application error has occurred and an application error log
is being generated.
SPOOLSS.EXE
Exception: access violation (0xc0000005), Address: 0x766026ee
Note: The address may be different, but the access violation code
should be the same
--------------------------------------------------------------
Windows NT SCSI Drivers Don't Recognize Device Types Above 7Fh
--------------------------------------------------------------
Article ID: Q103151
The Windows NT SCSI port and class drivers do not currently support
any SCSI device types above 7Fh. This may cause problems with current
and future SCSI devices that have device types greater than 7Fh.
-----------------------------------------------------------
Publisher 2.0 May Cause an Exception in the Win16 Subsystem
-----------------------------------------------------------
Article ID: Q103362
When you are running Microsoft Publisher version 2.0 in Windows NT, if
you choose Network from either the Print, Setup, or Print Setup options
on the File menu, you may receive the following error message:
MSPUB caused an exception in the Win16 Subsystem
Click on CLOSE to terminate the application
Click on CANCEL to debug the application
Click on IGNORE to continue, you should save your work in a new
file
If you choose Close, Publisher quits. If you choose Cancel or Ignore,
you will receive the following error message:
An application error has occurred
and an application error log is being generated.
NTVDM.exe
Exception: access violation (memaddress), Address memaddress
----------------------------------------------------------
ALT+Double-Click Allows (Restricted) Program Item Creation
----------------------------------------------------------
Article ID: Q103395
You can still create program items in Program Manager even though a
restriction against creating them has been set.
-----------------------------------------------
Windows NT Advanced Server Hangs with Services for Macintosh
-----------------------------------------------
Article ID: Q103445
If you have installed Services for Macintosh and have the AppleTalk
protocol bound to an NE3200 compatible driver, your computer will stop
responding (hang) or be extremely slow when you start up Windows NT
Advanced Server.
The following entry is recorded in your error log:
The description for Event ID [46] in Source [AppleTalk] could not be
found. It contains the following insertion string(s) \device\atalkDdp.
The Data in words is:
0000: 00000000 005C0001 00000000 C000002E
0010: 000A03E4 C001000D 00000000 00000000
0020: 00000000 00000000
------------------------------------------------------------
SFM: MacFile Menu Not Displayed if NTAS Drive Letter Changes
------------------------------------------------------------
Article ID: Q103473
If the drive letter of the logical drive where Windows NT Advanced
Server is installed changes, the MacFile menu in File Manager and
Server Manager may not appear.
-------------------------------------------------------
Windows NT Terminal May Disable a COM Port for all VDMs
-------------------------------------------------------
Article ID: Q103476
A Windows NT virtual MS-DOS machine (VDM) cannot open or use a COM
port that has the error character enabled. Windows NT Terminal sets an
error character and the COM port settings maintain settings across
opens, so a VDM can't use any COM ports used by Terminal unless
another program has turned off the error character.
--------------------------------------------------------
Premature UPS Service Termination, Server Service Paused
--------------------------------------------------------
Article ID: Q103501
A power break occurs and the UPS (uninterruptible power supply)
service maintains the system for a short time. The UPS service
times-out and terminates before power returns or the system can be
prepared for shutdown. It also pauses the Windows NT Server service.
-or-
A power break occurs and power is restored before the battery runs
out. However, the UPS service times-out and terminates, leaving the
system vulnerable to the next power break (also pausing the Server
service).
In both cases, the following events are logged:
Event ID: 258
Source: UPS
Type: Error
Error: The description for Event ID (258) in Source (UPS) could
not be found.
Event ID: 3230
Source: UPS
Type: Warning
Error: A power failure was detected at the server.
----------------------------------
RAS Password Authentication Failed
----------------------------------
Article ID: Q103828
Windows NT Remote Access Clients cannot be validated if the password
contains extended characters. Extended characters have ASCII codes
above 128.
----------------------------------------------------------
Files with Umlauts Cannot be Seen on Shared NTFS Partition
----------------------------------------------------------
Article ID: Q103923
When displaying an NTFS or HPFS directory listing on a Windows NT
Server across a network from a non-Windows NT computer, one with
Windows for Workgroups installed for example, if any of the filenames
contain umlauts, all of the files in the directory may not be listed.
This problem does not occur on a FAT partition.
----------------------------------------------------------
Err Msg: An Application Error Has Occurred...(LMSRVCS.EXE)
----------------------------------------------------------
Article ID: Q103931
When you are using the Telnet services under the Terminal application
in Windows NT, if you type any arbitrary sequence of white characters
and then press ENTER, you may receive the following error message:
An application error has occurred and an application error log
is being generated.
LMSRVCS.EXE
Exception: access violation (0xc0000005), Address: 0x766026ee
Note: The address may be different, but the access violation code
should be the same
This message stops the Telnet service. If you attempt to restart the
service from the Control Panel Services application, your machine may
hang. The results of attempting to restart the Telnet service are
random. To successfully restart the Telnet service, shut down and
restart Windows NT.
---------------------------------------------------------
Err Msg: MSPUB Caused an Exception in the Win16 Subsystem
---------------------------------------------------------
Article ID: Q103936
Under Windows NT, when you are using Microsoft Publisher version 2.0
to change the icon for an embedded OLE package, you may receive the
following error message:
MSPUB caused an exception in the Win16 Subsystem.
Click on CLOSE to terminate the application
Click on CANCEL to debug the application
Click on IGNORE to continue, you should save your work
in a new file
Close Cancel Ignore
If you choose Close, the following error message will appear:
NTVDM.exe
Exception: privileged instruction (<memaddress>),
Address: <memaddress>
If you choose OK, the Win16 subsystem will quit and close all other
16-bit Windows-based applications that are currently running.
-----------------------------------------------------------
File Manager Send Mail May Fail with Check Spelling Enabled
-----------------------------------------------------------
Article ID: Q104164
When you are attempting to send a mail message from Windows NT File
Manager, if the "Check spelling of messages before sending" option is
enabled, at the point that the spelling check is attempted after you
choose the Send button, you may receive the following error message:
WINFILE.exe
Exception: access violation (<memaddress>, Address: <memaddress>
----------------------------------------------------------
Large File Copies May Fail After 4 Gigabytes in Windows NT
----------------------------------------------------------
Article ID: Q104181
When you copy a large file [greater than 4 gigabytes (GB) in size]
between two Windows NT computers, the file may become corrupted on the
destination computer.
------------------------------------------------------------
Windows NT Terminal and Telnet May Cause an Access Violation
------------------------------------------------------------
Article ID: Q104184
After Telnet is started, if Terminal is closed before the TELNET>
prompt is displayed, you may receive an access violation error
message.
-------------------------------------------------------
SFM: Macintosh Locked Folders Are Not Completely Secure
-------------------------------------------------------
Article ID: Q104198
After you either set the Read-Only file attribute or "lock" a folder
from a Macintosh computer on a Services for Macintosh (SFM) shared
subdirectory, you cannot drag files or folders from the same SFM
volume to the locked folder. However, you can copy any other file from
any other subdirectory (folder) on the SFM server, copy files from a
different SFM server, or copy files from the local Macintosh hard
drive to the locked folder.
---------------------------------------------
COMPAQ ProSignia Hangs While Scanning For NCR
---------------------------------------------
Article ID: Q105024
When you run Setup for Windows NT from CD-ROM discs or floppy disks on
a COMPAQ ProSignia, text-mode setup hangs while scanning for SCSI
adapters. There may also be a noticeable delay of about one and a half
minutes during the SCSI detection.
----------------------------------------------------
Windows NT 3.1 to HP LM/X 1.4 Long Filename Problems
----------------------------------------------------
Article ID: Q105214
Microsoft Windows NT 3.1 systems cannot see any files in a directory
on a Hewlett-Packard (HP) LM/X 1.4 server if any file in the directory
contains a period (or "dot") followed by more than seven characters.
If you use the "dir" command to check the contents of the directory,
you will receive the following message:
File Not Found.
-----------------------------------------------------------
Serial Printers May Print Garbage During Windows NT Startup
-----------------------------------------------------------
Article ID: Q105249
If a printer is attached to the serial port (COMx) of a system running
Windows NT, the printer may eject blank pages or print garbage during
the startup of Windows NT.
-------------------------------------------------------
SFM: Print Spooler Does Not Work in Embedded Print Jobs
-------------------------------------------------------
Article ID: Q105266
Print Spooler does not work in embedded print jobs.
------------------------------------
Sequent Server Hangs After Heavy Use
------------------------------------
Article ID: Q105267
A Sequent server may halt with a blue stop screen under heavy stress
(400 processes) after 6-20 hours of use. The stop screen points to a
memory page that was being reused (bug check A).
---------------------------------------------------
Pressing CTRL+C in PortUAS Causes Password Problems
---------------------------------------------------
Article ID: Q105268
If you press CTRL+C during the operation of the PortUAS program, user
modals, such as the minimum password length and the password history,
are not changed to their final values.
-----------------------------------------------------------
Hangs and Network Problems with NE3200 Adapters (RISC Only)
-----------------------------------------------------------
Article ID: Q105327
On a RISC-based computer with multiple NE3200 network adapters
installed, your computer may stop responding (hang) as Windows NT
starts network services. If your computer does not hang, you may not
be able to get one or more network adapters to work.
------------------------------------------------------
Cannot Log On to Domain, Lowercase Extended Characters
------------------------------------------------------
Article ID: Q105328
After changing the password of a Macintosh client computer from a
Windows NT computer, you can no longer log on to the domain.
----------------------------------------------------------
Cannot Use Proteon Network Adapter, Initialization Failure
----------------------------------------------------------
Article ID: Q105329
Your Proteon network adapter does not function. The Proteon device
driver is not able to transmit information over the network.
---------------------------------------------
FORMAT Err Msg: Error Writing Partition Table
---------------------------------------------
Article ID: Q105330
Setup fails during the format phase. The following error message
appears:
Error writing partition table
----------------------------------------------------------
NTLDR Err Msg: IoAllocateAdapterChannel: ...Adapter in Use
----------------------------------------------------------
Article ID: Q105331
During system startup, NTLDR displays the following message about
40-50 times:
IoAllocateAdapterChannel: Called while Adapter in use
Your system appears to start as usual after these messages appear.
-----------------------------------------------
Print Monitor Cannot Handle More Than 255 Zones
-----------------------------------------------
Article ID: Q105332
Print Monitor cannot handle more than 255 zones.
------------------------------------------------------
Control Panel, Drivers: Cannot Browse Compressed Files
------------------------------------------------------
Article ID: Q105486
If you try to find a compressed driver file by using the Browse option
in the Drivers portion of Control Panel, a message appears informing
you that the file was not found. This is a problem in the Browse
option; it cannot find compressed files.
-------------------------------------------------------
WINMSD: Viewing File Details Generates Access Violation
-------------------------------------------------------
Article ID: Q105487
If you attempt to view the file details of some files in WINMSD,
access violation errors appear.
--------------------------------------
Backup Err Msg: Fatal Error on Drive 1
--------------------------------------
Article ID: Q105488
When you try to restore information from a backup on an Archive 2250
tape drive, the following error message appears:
Fatal error on drive 1
Also, in Event Viewer the following message is logged:
The device \Device\Tape0 has a bad block
You cannot retrieve the backup information.
-----------------------------------------------------------
Access Violation: Performance Monitor Playing Back Log Data
-----------------------------------------------------------
Article ID: Q105489
An access violation error message may appear when you play back a log
data file in Performance Monitor. This error message is caused by a
corrupted log file. Performance Monitor does not handle corrupted data
well and can corrupt your log file when it appends new data.
----------------------------------------------------------
Font and Printing Problems with JP350.DLL and HPDSKJET.DLL
----------------------------------------------------------
Article ID: Q105490
You encounter font problems (fonts badly printed or not listed) and
slow printing when you use either the JP350.DLL or HPDSKJET.DLL
printer drivers.
---------------------------------------------------------
Cannot Connect if Share Name is Longer than 17 Characters
---------------------------------------------------------
Article ID: Q105491
You cannot connect to servers whose share names are more than 17
characters. For example:
net use lpt1: \\nine56789\nine56789
However, the following command does work:
net use lpt1: \\nine56789\eight678
---------------------------------------------------
System Hot-keys Incorrectly Received by Application
---------------------------------------------------
Article ID: Q105492
When you use a Windows system hot-key combination, characters are
incorrectly received by the application in focus. For example: If Command
Prompt is in focus and you press CTRL+SPACE to switch to another
application, a space appears on the current command line in Command Prompt.
------------------------------------------------------------
Memory Manager Doesn't Reset Event when Paging in Executable
------------------------------------------------------------
Article ID: Q105493
A paging event is not being reset correctly by the Windows NT memory
manager.
------------------------------------------------
Changing NonPagedPool Value Causes Boot Problems
------------------------------------------------
Article ID: Q105554
If you change the NonPagedPool value in the Registry database to a
value greater than one third of the physical memory (RAM) on your
computer, the following behavior occurs:
- RISC-based computers no longer boot.
- x86-based computers continuously reboot.
------------------------------
TCP/IP Data Corruption Problem
------------------------------
Article ID: Q105555
You may experience data corruption when you use TCP/IP. This only
occurs if a reserved, six-bit range in the packet header is used by an
application. If any of these bits are set to one, Windows NT TCP/IP
miscalculates the length of the data in the packet by several bytes.
-----------------------------------------------------------
RAS: Bad Disconnection from Windows for Workgroups Computer
-----------------------------------------------------------
Article ID: Q105556
You may experience problems when you disconnect from a RAS session
from your Windows for Workgroups computer.
-----------------------------------------------
Novell WorkPlace TCP/IP Client Stops Responding
-----------------------------------------------
Article ID: Q105568
When a Novell WorkPlace TCP/IP client sends a large amount of data to
a Windows NT server, the client computer eventually stops responding
(hangs).
------------------------------------------------------------
Backup Fails and Reports Fatal Hardware Error on Tape Device
------------------------------------------------------------
Article ID: Q105569
The Windows NT Backup program does not work on 4mm DAT tape devices
when the default block size is set to 1K.
------------------------------------------------
GDI.EXE (16-bit) Causes General Protection Fault
------------------------------------------------
Article ID: Q105570
The 16-bit GDI.EXE file does not have version information. The absence
of this information from GDI.EXE causes MapInfo 2.1 to generate a
general protection (GP) fault.
-------------------------------------------------------
Low Memory Condition Cause APIs to Return Random Values
-------------------------------------------------------
Article ID: Q105575
Low memory on a Windows NT computer can cause USER APIs to return
random values. This is demonstrated most in DMPLASTR: CreateWindowEx
returns a bad value, or Set/GetWindowLong doesn't get back the correct
value.
-------------------------------------------------------
Odd-byte 16-bit Data Transfers Cause Time-outs and NMIs
-------------------------------------------------------
Article ID: Q105577
The system DMA controller does a time-out and an NMI (non-maskable
interrupt) is generated when the system is performing odd-byte 16-bit
data transfers.
-------------------------------------
PROTEON.SYS Causes Fatal System Error
-------------------------------------
Article ID: Q105578
PROTEON.SYS causes a fatal system error under stress.
-------------------------------
Terminal: ALT Key Dysfunctional
-------------------------------
Article ID: Q105601
The ALT key in Terminal does not work correctly. This may inhibit the
generation of some characters on international keyboards.
--------------------------------------------------
Paintbrush Starts in Monochrome with Color Display
--------------------------------------------------
Article ID: Q105602
When you start Paintbrush, the palette it displays is monochrome even
though you have configured Windows NT for color video.
------------------------------------------------------
Mail: Cannot Save Attachments with Extended Characters
------------------------------------------------------
Article ID: Q105620
In Windows NT Mail, you cannot save an attached file if its filename
contains any extended characters.
-------------------------------------------------------
Unplugging DEC EtherWorks Turbo Ethernet Hangs Computer
-------------------------------------------------------
Article ID: Q105622
If you unplug your DEC EtherWorks Turbo Ethernet adapter from your
network, your computer may stop responding (hang). A bug in the
LANCE.SYS driver causes this problem.
----------------------------------------
Some CPU Time is Calculated as Idle Time
----------------------------------------
Article ID: Q105623
There is a problem in idle time calculation. Some CPU time is marked
as idle time.
------------------------------------------
File Times on LAN Manager Server Set Wrong
------------------------------------------
Article ID: Q105624
The Windows NT network redirector sometimes incorrectly sets the time
of files on Microsoft LAN Manager 2.x servers.
---------------------------------------------------------
RASPHONE: Login Fails on Callback After Changing Password
---------------------------------------------------------
Article ID: Q105625
Password authentication fails in the following situation:
1. Create a new account and choose the User Must Change Password
at Next Logon box.
2. Use RASPHONE and the account you just created.
3. Change your password when prompted.
4. When prompted for a callback number, type in the client's phone
number.
When you try to use the new password, authentication fails.
--------------------------------
Can Read Redirected, Locked File
--------------------------------
Article ID: Q105626
An application can open and read from a redirected, locked file.
---------------------------------------------
Memory in Page Pool Not Deallocated Correctly
---------------------------------------------
Article ID: Q105627
Memory is not deallocated correctly in the Windows NT memory page pool when
you call the FsRtlAreNamesEqual application programming interface (API)
with the IgnoreCase parameter set to TRUE.
----------------------------------------
NCR Video Driver Fails on Fast Computers
----------------------------------------
Article ID: Q105629
The NCR video miniport driver fails on some fast computers.
-------------------------------
Browser Monitor Causes Bugcheck
-------------------------------
Article ID: Q105630
Browser Monitor can cause a bugcheck due to a pointer referencing
problem.
-----------------------------------------------------------
Redundant Line of Code Causes Access Violation in LSASS.EXE
-----------------------------------------------------------
Article ID: Q105636
A redundant line of code causes an access violation in LSASS.EXE.
---------------------------------------------------------
Problems with NCR Miniport Driver and MS-DOS Applications
---------------------------------------------------------
Article ID: Q105637
A loop variable in the NCR miniport driver is defined as UCHAR, but
the value can go up to 256, which causes problems when trying to save
and restore MS-DOS applications.
-----------------------------------------------------
Playing CDs on the Pro AudioSpectrum 16 in Windows NT
-----------------------------------------------------
Article ID: Q105688
There is no audio output when you play an audio CD from CD Player or
Media Player within Windows NT when using a CD-ROM drive connected to
a Media Vision Pro AudioSpectrum 16 sound card.
-----------------------------------
PortUAS: Character Mapping Problems
-----------------------------------
Article ID: Q105720
You may experience odd character mappings when you are running
PortUAS. Unaccented characters may be converted to accented and vice
versa.
--------------------------------
GP Faults Running SQL Server 4.2
--------------------------------
Article ID: Q105722
General protection (GP) faults may appear intermittently when you try
to run Microsoft SQL Server version 4.2.
----------------------------------------------------------
MS-DOS Clients Report Zero Disk Space on Windows NT Server
----------------------------------------------------------
Article ID: Q105723
If you have a Windows NT computer with a hard disk that is greater
than 2 gigabytes (GB), MS-DOS clients on your network may have
problems running certain applications because Windows NT reports zero
free disk space whether there is free space available or not. For
example, WordPerfect for Windows may exhibit problems during auto-save
when it finds that there is no available space on the server.
-----------------------------------------------------
Sharing Violations from Windows for Workgroups Client
-----------------------------------------------------
Article ID: Q105724
Accessing Windows NT from a Windows for Workgroups computer may result
in file sharing violations.
-------------------------------------------------------
FTP: Use of Wildcard Port Results in Denial of Service
-------------------------------------------------------
Article ID: Q105725
Internet fire wall gateways are configured to disallow remote TCP
connection requests from systems using non-reserved ports. The Windows
NT FTP service is bound to a wildcard port when connecting to the
client, which fails in these scenarios. On the client side, any
commands like LS or GET appear to make your computer stop responding
(hang) or eventually time-out.
---------------------------------------------------------
S3 Video Driver Reverses Scan Rate on Number Nine Adapter
---------------------------------------------------------
Article ID: Q105726
The S3 driver reverses the scan rates when used with a Number Nine
video adapter. For example, if you choose a refresh rate of 60 Mhz,
the adapter will actually refresh at 72 Mhz.
Note: If your Number Nine adapter has a BIOS revision of 1.09.03s,
contact Number Nine to obtain the released version of this adapter.
--------------------------------------------------
CD-ROM File System Generates Bugcheck Under Stress
--------------------------------------------------
Article ID: Q105727
Under extreme stress on a multiprocessor computer, the CD-ROM file
system (CDFS) may generate a bugcheck and no longer function properly.
----------------------------------
Schedule+: Data Alignment Problems
----------------------------------
Article ID: Q105728
There are some data alignment problems in Windows NT Schedule+.
-------------------------------------
PortUAS: /log:<filename> Switch Added
-------------------------------------
Article ID: Q105729
A switch was added to PortUAS:
/log:<filename>
---------------------------------------------------
Err Msg: ...OEMNADNF is Missing the Referenced File
---------------------------------------------------
Article ID: Q105730
The following error message appears when you choose Compaq NetFlex and
DualSpeed adapters from Setup:
The information file OEMNADNF is missing the referenced file
description section [Files-NETFLX]
After this message, Setup aborts.
----------------------------------------------------
SERMOUSE.SYS: Serial Mouse Problems Under Windows NT
----------------------------------------------------
Article ID: Q105731
Your serial mouse may fail to work under Windows NT. The mouse seems
to be detected correctly by NTDETECT.COM, but the following
description appears in Event Viewer's log:
The source's mouclass description was "could not locate the device
object for one or more pointer port devices."
---------------------------------------------------------
SetCaret API May Not Work Correctly in Win32 Applications
---------------------------------------------------------
Article ID: Q105733
SetCaret API does not work correctly in multi-threaded Win32-based
applications.
Code with the following logic fails:
Thread 1: Creates a window and starts another thread.
Thread 2: Uses an API to synchronize the two threads' "Input State,"
attempts to write to the window of Thread 1, and then tries to set the
caret through SetCaret().
-------------------------------------------------------
Registry String That Ends at Page Boundary Causes Fault
-------------------------------------------------------
Article ID: Q105734
If a registry string ends exactly at a page boundary, a fault occurs.
-------------------------------------------------
NDIS.SYS Causes MIPS Computers to Stop Responding
-------------------------------------------------
Article ID: Q105735
Due to some alignment problems, NDIS.SYS causes MIPS computers to stop
responding (hang).
--------------------------------------------------------
Server Stops Responding while Processing LAN Manager API
--------------------------------------------------------
Article ID: Q105736
A computer running a particular LAN Manager API on a remote Windows NT
server causes the Windows NT system to stop responding (hang).
------------------------------------------------------------
Classifying Illegal Datagram Causes Browser Access Violation
------------------------------------------------------------
Article ID: Q105737
There is a bug in the BROWSER.SYS driver that can occur when
processing an illegal datagram on streams transports. If the datagram
passed in is shorter than will fit in a valid transaction SMB, the
browser checks beyond the end of the buffer, possibly doing access
violation.
--------------------------------------
Digiboard DIGIFEP5 Driver Doesn't Load
--------------------------------------
Article ID: Q105738
When you try to load the Digiboard drivers (PCIMAC or DIGIFEP5) at
valid I/O and memory addresses, the system stops responding (hangs).
---------------------------------------
NTFS Does Not Correctly Set Archive Bit
---------------------------------------
Article ID: Q105739
When you have an Access database running on an NTFS partition, the
archive bit does not get set.
------------------------------------------------------
256-Color Mode Does Not Work on Some Toshiba Portables
------------------------------------------------------
Article ID: Q105740
On many Toshiba portable computers, 256-color mode does not work. When
the computer is started, only some random color appears in the top
part of the screen. The only workaround is to use 16-color mode.
-------------------------------------------------------
Memory Manager Problem Causes System to Stop Responding
-------------------------------------------------------
Article ID: Q105742
One of the memory management routines that probes and locks pages is
called without also calling probe for read/write. This causes the
system to stop responding (hang).
------------------------------------------
NDISCloseFile() Does Not Free Image Buffer
------------------------------------------
Article ID: Q105785
The NDISCloseFile() application programming interface (API) does not
free the buffer that it allocates to hold the image that was read in.
------------------------------------------------
SFM: Deleted User Accounts Not Aged Out of Cache
------------------------------------------------
Article ID: Q105786
When a user account is deleted, if there is a security identification
(SID) or name entry in the account cache, then it should be aged out
in five minutes. This does not occur.
--------------------------------------------------
Calling a Pageable Function While Holding Spinlock
--------------------------------------------------
Article ID: Q105787
When the NpCancelWaiter() application programming interface (API) is
called, it obtains a spinlock by calling the pageable
RtlUpcaseUnicodeChar() API. There is a bug in the NpCancelWaiter API.
-------------------------------------------
Two Network Adapters Do Not Work for TCP/IP
-------------------------------------------
Article ID: Q105788
If you have two network adapters installed and the last octet of the
IP address of the second adapter is greater than 127, they will not
work under TCP/IP.
---------------------------------------------------------
Changing Subdirectory on Macintosh Volume Causes Bugcheck
---------------------------------------------------------
Article ID: Q105798
A bugcheck is generated when you go into a subdirectory on a CD
Macintosh volume, replace the CD on the Windows NT Advanced Server,
select another subdirectory on the Macintosh volume, and then choose
Retry several times when you are prompted to insert the correct CD.
------------------------------------------------------------
NDIS Indications Stop Responding when No Memory is Available
------------------------------------------------------------
Article ID: Q105799
If the API that allocates memory fails, NDIS could stop responding
(hang).
---------------------------------
Backup Program Loops Indefinitely
---------------------------------
Article ID: Q105800
When you restore files using the Windows NT Backup program, the Backup
program loops indefinitely when there is exactly 4 gigabytes (GB) of
data left to process.
----------------------------------
WOW Sets Sound Pointer Incorrectly
----------------------------------
Article ID: Q105801
An uninitialized variable can cause WOW to set the sound pointer
incorrectly.
----------------------------------------------------------
Printing from Macintosh to Advanced Server Causes Bugcheck
----------------------------------------------------------
Article ID: Q105802
Printing from a Macintosh to a Windows NT Advanced Server computer
causes a bugcheck.
-----------------------------------------
Acer MIPS System Needs More Map Registers
-----------------------------------------
Article ID: Q105803
The number of map registers had not been increased for Acer MIPS HAL
systems.
-----------------------------
APIs Do Incorrect Comparisons
-----------------------------
Article ID: Q105804
APIs do incorrect comparisons when two port APIs take a parameter as
an integer then do comparisons of the integer against an unsigned
short that is incorrectly sign-extended. If a port or protocol number
greater than 127 is passed into these routines, they will not return
any information.
----------------------
WOW32 Access Violation
----------------------
Article ID: Q105805
Some tests on WinSock that call an API with NULL pointers do an access
violation or have a value too large to be returned from the API.
-----------------------------------------------------
Recursive Batch File Causes System to Stop Responding
-----------------------------------------------------
Article ID: Q105851
When the following batch file is run, your system may stop responding
(hang) within about one minute:
@rem Name this file "ntkiller.bat" and run!
@title NT Killer v1.1 (c) Oxymoron 1993 DISTRIBUTE FREELY
@start ntkiller.bat
@start /b ntkiller.bat
@exit
------------------------------------------------------
System Clock Appears to Lose About One Second per Hour
------------------------------------------------------
Article ID: Q106434
If the time is continuously read on an x86-based Windows NT machine,
the system appears to lose a second each hour.
------------------------------------------------------
SFM: Critical Error After Applying U.S. Service Pack 1
------------------------------------------------------
Article ID: Q106555
If you try to install Services for Macintosh after installing U.S.
Service Pack 1 for Windows NT and Windows NT Advanced Server version
3.1, the following error message may appear:
A critical error has occured.
The INF OEMNXPSM is missing the referenced file description
section [Files - SFM].
Check for missing lines.
------------------------------------------------------------
Closing Word for Windows 6.0 Causes General Protection Fault
------------------------------------------------------------
Article ID: Q106735
After shutting down Microsoft Word for Windows version 6.0 and
restarting, you minimize and close Word. A general protection (GP)
fault occurs in KRNL386.EXE (the Windows NT kernel).
This problem may occur in other Windows-based applications that use
object-linking and embedding (OLE) version 2.0.
----------------------------------------------
Computer Hangs with Diagonal Pattern on Screen
----------------------------------------------
Article ID: Q106736
Your computer may stop responding (hang) with a strange, diagonal
pattern on your screen. This problem occurs with some S3-based video
adapters.
-------------------------
ATI Video Driver Problems
-------------------------
Article ID: Q106737
You may experience screen-drawing problems such as bad repaints, text
overwrites, and partially drawn buttons. These problems occur with
ATI Ultra video adapters and the ATI video drivers that came with
Windows NT.
-----------------------------------------------
NetLogon: Primary Group Not Replicated Properly
-----------------------------------------------
Article ID: Q106738
Windows NT NetLogon does not replicate the primary group correctly.
The primary group is always called Domain Users. Also, if you are not
a member of the primary group, replication fails with error C0000068.
The replication is attempted and fails every five minutes until you
shut down your computer.
-------------------------------------------------------
Visual C++ 1.0: Breakpoints Not Working with DPMI Calls
-------------------------------------------------------
Article ID: Q106739
Calling a DPMI function to set a debug register in Microsoft Visual
C++ succeeds but does not invoke the breakpoint.
-----------------------------------------------------------
Exception Error Printing from Word 6.0 to Windows NT Server
-----------------------------------------------------------
Article ID: Q106740
You receive an exception error when you print from Microsoft Word for
Windows version 6.0 to a Windows NT server. The exception error
occurs in the graphical device interface (GDI) of Windows NT.
----------------------------------------------------------
External Monitor on Toshiba 4400sx Monochrome Doesn't Work
----------------------------------------------------------
Article ID: Q106742
You cannot get the video to work correctly under Windows NT on a
Toshiba 4400sx monochrome computer with an external monitor. This is
caused by the Western Digital (WD) video driver. The WD driver
expects the WD chip set on the 4400sx to be standard when, in fact, it
is a slightly modified version designed specially for the Toshiba
monochrome computer. The WD driver does not use the proper unlocking
code and is not able to write anything to the video adapter.
---------------------------------------------------------
After Converting FAT to NTFS SYSTEM32 Directory Corrupted
---------------------------------------------------------
Article ID: Q106743
After instructing Windows NT Setup to convert your FAT partition to
NTFS (the partition containing Windows NT), the SYSTEM32 directory is
corrupted.
----------------------------------------------
Deleting Connection Closes Files on Open Share
----------------------------------------------
Article ID: Q106744
If you delete a connection to a network share on which you have open
files from a different connection, the files are closed. For
example, if you have two connections, such as E and F, to a network share
and a file (F:\TEST.TXT) open on F, when you close E, F:\TEST.TXT is
closed as well. This can result in lost data or other problems.
-----------------------------------------------------
Cannot Restart After Converting FAT Partition to NTFS
-----------------------------------------------------
Article ID: Q107149
After you convert a FAT partition to NTFS, you are unable to restart
(reboot) your computer. This problem does not occur on RISC-based
computers.
---------------------------------------------------------
Service Pack Update Fails with Not Enough Free Disk Space
---------------------------------------------------------
Article ID: Q107150
The Update program does not check for free disk space before
performing the upgrade. If you have less than 5 MB of free disk
space, Update may fail and leave corrupted system files. This results
in not being able to start Windows NT.
-------------------------------------------------
Event Viewer Uses Too Much Memory After Some Time
-------------------------------------------------
Article ID: Q107154
You may encounter a problem with Event Viewer if it has been running
for a long time and creating a lot of event logs. After several
hours, Event Viewer starts to take more and more memory. It does not
release memory properly when it performs certain operations on the
event log. This problem occurs even when you instruct Event Viewer to
keep to a maximum event log size.
---------------------------------------------------
DLC: MP Computer Blue Stop Screen After SNA Stopped
---------------------------------------------------
Article ID: Q107155
After stopping an SNA connection, your multi-processor machine stops
responding (hangs) with a blue stop screen. There is a deadlock
between processors; each one is waiting for something from the other.
---------------------------------------------------
One Processor Shows 100% Usage Constantly on NCR MP
---------------------------------------------------
Article ID: Q107234
You may notice on your NCR multiprocessor (MP) computer that one
processor seems to be stuck at 100% usage. This is an error in the
manner in which the NCR hardware abstraction layer (HAL) reports CPU
usage.
-------------------------------------------
French MIPS: Illegal Instruction in WOWEXEC
-------------------------------------------
Article ID: Q107235
Error messages stating that the WOWEXEC component of Windows NT (the
16-bit Windows subsystem) could not be started may appear after
installing the French version of Windows NT or Windows NT Advanced
Server from CD-ROM. This is caused by a bad KB16.COM file.
----------------------------------------------------------
Unable to Run Word for Windows 6.0 on RISC-based Computers
----------------------------------------------------------
Article ID: Q107236
The 16-bit Windows subsystem fails with a general protection
violation when you load Microsoft Word for Windows version 6.0 on a
RISC-based computer.
---------------------------------------------
LAN Manager NET USE Generates MS-DOS Error 55
---------------------------------------------
Article ID: Q107237
A LAN Manager workstation generates MS-DOS Error 55 when you NET USE
to a remote server running Windows NT or Windows NT Advanced Server
version 3.1 over a Token Ring network with Source Routing Bridges. A
Windows NT workstation will not experience this problem.
-------------------------------------------------
Fault Tolerance Errors on Striped Set with Parity
-------------------------------------------------
Article ID: Q107238
An error message may appear that states one of the volumes in a
striped set with parity can no longer be accessed. This error message
may appear several times a day. The SCSI driver, DPTSCSI.SYS, has a
problem that creates this error.
------------------------------------------------------------
Portuguese Language: Accent Circumflex (^) Key Dysfunctional
------------------------------------------------------------
Article ID: Q107239
If you select the Portuguese language, the accent circumflex (^) key
does not properly create the Portuguese A, I, O, or U characters. (In
Portuguese, the accent circumflex mark would appear above these
vowels.) You can use the ALT key to specify the ASCII number for the
character.
---------------------------------------------
Stop Screen After You Detach Token Ring Cable
---------------------------------------------
Article ID: Q107240
After you detach and reattach the Token Ring cable from your computer,
Windows NT may go to a blue stop screen. This problem occurs when you
have the SNA Server service running. The following event is logged:
233: DLC command failed, error code 23
---------------------------------------------------------
Backup Does Not Back Up Files Ending in Spaces or Periods
---------------------------------------------------------
Article ID: Q107241
Windows NT Backup does not back up files that end in spaces or periods.
Because Macintosh computers create files with trailing spaces, this
can be of major concern for networks that employ Services for
Macintosh.
------------------------------------------
Local Path Set to UNC Path in User Manager
------------------------------------------
Article ID: Q107242
When you upgrade from a LAN Manager server to Windows NT, in User
Manager you may notice some strange behavior. In the User Environment
Profile dialog box, instead of containing the proper path to your home
directory, the Local Path field contains a universal naming convention
(UNC) path. If you attempt to continue with this path, User Manager
informs you that the UNC path is invalid. You are required to enter a
drive letter in the Local Path field. Also, if you choose to connect to
your home directory, the information in the Local Path field is not
reproduced and you must retype it.
Also, Winlogon will log you on with an invalid local path and assign
the home directory to the root of drive C without cautioning you.
----------------------------------------------------------
Setup: Some COMPAQ Qvision Video Adapters Are Not Detected
----------------------------------------------------------
Article ID: Q107243
Windows NT Setup may not recognize your COMPAQ Qvision video adapter
(EISA versions). This is because the TXTSETUP.INF file is hard-coded
for a specific Qvision adapter (CPQ3011); newer Qvision adapters have
new names.
---------------------------------------------------------
Screg Access Violates Intermittently When Stopping Driver
---------------------------------------------------------
Article ID: Q107246
Stopping one of the SNA server services causes Service Controller to
generate an access violation error intermittently. To recover from
this error, you need to restart your computer.
------------------------------------------------------
Spaces Not Removed From Short Filenames in NTFS Shares
------------------------------------------------------
Article ID: Q107247
You may experience problems working with files from a shared NTFS
directory on a Windows NT computer from an MS-DOS computer. When
filenames are not long, that is, when they fit into the "8.3" FAT
filename convention, spaces are not removed. For example, if the
following filename is in an NTFS directory, the MS-DOS client would
see no change:
A TEST.BAT
When you try to copy this file or perform other file operations,
filename error messages appear.
---------------------------------------------------------
File Manager Hangs Opening Many New Network Drive Windows
---------------------------------------------------------
Article ID: Q107248
File Manager stops responding (hangs) if you double-click network
drive icons repeatedly and quickly, opening new directory windows. You
may not be able to shut down File Manager or your computer.
----------------------------------------------------
Disk Administrator Only Supports 50 Hard Disk Drives
----------------------------------------------------
Article ID: Q107251
Disk Administrator supports only 50 or fewer hard disk drives.
-------------------------------------------------
Share Not Recreated if SYSTEM Cannot Access Share
-------------------------------------------------
Article ID: Q107252
If you share a directory on an NTFS partition and only give full
access to yourself (or another user account), but not to SYSTEM (the
operating system itself), the share is not recreated the next time you
start Windows NT.
-------------------------------------------------------
ACLCONV Err Msg: ...PAGEFILE.SYS is corrupt. Run CHKDSK
-------------------------------------------------------
Article ID: Q107253
If you run ACLCONV on a partition that contains PAGEFILE.SYS, the
following error message appears:
The file PAGEFILE.SYS is corrupt. Run CHKDSK.
ACLCONV then fails to restore remaining access control lists (ACLs).
-------------------------------------------------
Blue Stop Screen: Exception Error in NTOSKRNL.EXE
-------------------------------------------------
Article ID: Q107378
Calling the QueryDosDevice() API with an incorrect device name causes a
blue stop screen to appear. An unhandled kernel exception error is
generated in NTOSKRNL.EXE.
-------------------------------------------------------
File and Directory Display Problems in Borland Workshop
-------------------------------------------------------
Article ID: Q107447
Borland Workshop does not display the directory and file structure
correctly under Windows NT. When you choose to open or save a file,
the directory listing may be incomplete and you may not be able to
navigate through other directories as the double dot icon (..) does
not appear.
----------------------------------------------------------
Publisher 2.0a May GP Fault Due to Window Property Problem
----------------------------------------------------------
Article ID: Q107448
Microsoft Publisher 2.0a may generate a general protection (GP) fault
because of the way Windows NT handles window properties. In Microsoft
Windows 3.1, window properties are globally allocated. In Windows NT,
they are allocated separately for each process. Because of this
difference, some 16-bit Windows-based applications may exhibit
problems under Windows NT.
--------------------------------------------------------
Cannot Start Application with Long Path (64+ Characters)
--------------------------------------------------------
Article ID: Q107449
You cannot start some 16-bit applications from File Manager (or by
using their full path from any command prompt) if the path is greater
than 64 characters.
-----------------------------------------------------
ALT+F4+F6 in 16-bit MDI Applications Hangs Windows NT
-----------------------------------------------------
Article ID: Q107452
If you press ALT+F4+F6 with several open documents in an application
that provides multiple document interface (MDI) support, Windows NT
may stop responding (hang). For example, if you start Word for
Windows 2.0, start a new document, and type some text but do not save
it, you can hang Windows NT by pressing ALT+F4+F6.
----------------------------------------------------
IBM Thinkpad 720C Cannot See Disk on Docking Station
----------------------------------------------------
Article ID: Q107453
You may be unable to access the internal hard disk drive in the
docking station of the IBM Thinkpad 720c computer.
-----------------------------------------------------
Must Restart Computer Running ACLCONV on Large Volume
-----------------------------------------------------
Article ID: Q107456
When you run ACLCONV on a large volume with many directories (15,000
or more), ACLCONV may fail and you may need to restart Windows NT.
ACLCONV uses the paging file to store access control list (ACL)
information. One of its processes does release some of this memory
for each ACL entry. With a very large number of directory and file
entries, this problem can quickly fill up your paging file.
------------------------------------------------------------
Word for Windows 6.0 Closing Header Toolbar Hangs Windows NT
------------------------------------------------------------
Article ID: Q107509
When you close the header toolbar in Microsoft Word for Windows 6.0,
you may cause Windows NT to stop responding (hang).
-------------------------------------------
Update Incorrectly States That Setup Failed
-------------------------------------------
Article ID: Q107548
Before Update begins applying the latest files to your Windows NT
installation, it asks if you would like to cancel. If you choose to
cancel, Update incorrectly states that Setup has failed:
Setup failed to update the system.
-----------------------------------------------
Problems Trying to Add Digiboard PC/16E Drivers
-----------------------------------------------
Article ID: Q107552
When you try to install the Digiboard PC/16E drivers that are
available with U.S. Service Pack 1, an error message appears
informing you that part of the OEMNADDS.INF information file is
missing.
--------------------------------
Backup Hangs During Verification
--------------------------------
Article ID: Q107554
The Backup program stops responding (hangs) during the verification
phase of restoring a tape.
-----------------------------------------------------
Cannot Backup Files Remotely with No File Permissions
-----------------------------------------------------
Article ID: Q107633
You have an account with backup and administrative privileges. From
File Manager, either logged onto the Windows NT domain controller or
another Windows NT server, you cannot access the files in a directory
for which your account has no permissions. However, from the Backup
program, you can see files in the same directory if you are logged
onto the Windows NT server sharing the files. In other words, you are
able to backup files without file permissions locally, but not
remotely.
---------------------------------------------
Print Manager: 100% CPU Usage During Printing
---------------------------------------------
Article ID: Q107644
During printing, Print Manager uses 100% CPU time. This can create
problems like system slow-downs if you are also running an
application like SQL Server.
--------------------------------------------------
Embedded Document Doesn't Load When Double-clicked
--------------------------------------------------
Article ID: Q107663
If you try to load an embedded document by double-clicking its icon
in Microsoft Mail, it does not load into its associated application.
------------------------------------------
Slow Network Performance in Mail or Access
------------------------------------------
Article ID: Q108046
The Windows NT network redirector can cause some performance problems under
certain situations. These situations are most noticeable when you run
Microsoft Mail or Microsoft Access. The redirector pauses for as long as
three seconds after closing a file it has written to before it releases the
write cache.
----------------------------------------------------
Windows NT DLC Protocol Doesn't Work on FDDI Network
----------------------------------------------------
Article ID: Q108048
The Windows NT DLC protocol does not work on an FDDI network.
---------------------------------------
SFM Err Msg: ...OEMNXPSM.INF is Missing
---------------------------------------
Article ID: Q108049
After you install U.S. Service Pack 1 and you attempt to install Services
for Macintosh (from Control Panel), the following error message appears:
The information file OEMNXPSM.INF is missing the referenced file
description section [Files - SFM]. Check for missing lines.
Services for Macintosh fails to install.
------------------------------------------------
Macintosh Finder Sometimes Does Not Display File
------------------------------------------------
Article ID: Q108056
You can sometimes not see a file in a shared directory on the server from
your Macintosh computer, while the same file is visible from your Windows
NT server. You can perform actions on the file from the Macintosh, but
often the Finder does not display the file.
---------------------------------------------------------
Win32 Applications Don't Support Some Macintosh Filenames
---------------------------------------------------------
Article ID: Q108057
Some filenames created on a Macintosh computer are incompatible with Win32
application programming interfaces (APIs). These filenames include spaces
or are very long (256 or more characters). NTFS supports these filenames,
but all Win32 applications do not. Because of this, unexpected results can
occur when performing file operations on these files.
---------------------------------------------------------
Not All Groups Are Listed in File Manager in User Browser
---------------------------------------------------------
Article ID: Q108058
On a domain with more than 50 groups, you may see only a small percentage
listed in the permissions editor in File Manager (in the user browse list).
You are able to access all the groups, but have to type the names of the
ones not listed.
----------------------------------------------------------
Err Msg: The Conversion Failed...Was Not Converted to NTFS
----------------------------------------------------------
Article ID: Q108263
When you instruct Windows NT Setup to convert an HPFS volume to NTFS
or use the CONVERT command at the command line, the file system
conversion fails and the following error message appears:
The conversion failed. The [drive] was not converted to NTFS.
-----------------------------------------------------------
Word 6.0 Find File Generates Application Error in NTVDM.EXE
-----------------------------------------------------------
Article ID: Q108264
You receive an application error in NTVDM.EXE when you print in the
background and perform a Find File operation in Microsoft Word for
Windows 6.0. After the error, Word stops responding (hangs).
NOTE: This problem may only occur when finding a file from a network
share and using a 256-color video driver.
-----------------------------------------------------------
Event Viewer Won't Run If Application Registry Keys Removed
-----------------------------------------------------------
Article ID: Q108266
If you remove the Event Viewer keys for an application that you are
monitoring in Event Viewer, it fails to start. For example, if you
are monitoring SQL Server events and you go into the Registry and
remove the Event Viewer keys for SQL Server, Event Viewer will no
longer start.
----------------------------------------------
Your Intel Ether Express Network Adapter Fails
----------------------------------------------
Article ID: Q108044
Your Intel Ether Express network adapter fails. This problem was corrected
in the EE16.SYS driver available from the Windows Driver Library (WDL).
----------------------------
GP Fault After Choosing Copy
----------------------------
Article ID: Q106220
After you choose Copy from the Edit menu in Microsoft Word 6.0, a general
protection (GP) fault occurs in OLE2.DLL.
--------------------------------------------
Global Constructors Not Called in Alpha DLLs
--------------------------------------------
Article ID: Q98732
C++ constructors on global variables are not invoked when a dynamic
link library (DLL) is loaded on the Alpha AXP platform.
Additional reference words: 3.10 qfe servpack
KBCategory:
KBSubCategory: WINNT CSDISSUE
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